Digital Adoption Platform (DAP)

A digital adoption platform (DAP) is a software solution that enables organizations to speed up and improve the rollout of digital technologies and processes. Professional DAPs offer staff a whole host of functions for this purpose, giving them exactly the assistance they require, directly in the workplace and in the precise moment of need. This support primarily takes the form of in-app guidance and help with processes involving various pieces of software. The term digital adoption platform has become increasingly familiar in recent years.