Digital friction – and six levers for reducing the damage it causes
Read on to find out what the six most important levers are for preventing damage caused by digital friction.
Experience
Find approaches to the challenges of HR, performance support and knowledge management, for example in the form of how-tos.
Digital friction – ten reasons why you should reduce it to a minimum
Find out just how costly digital friction can ultimately be and why you should eliminate this source of so much wasted time.
70:20:10 – is this the formula for successful learning?
Training needs to adapt to the dynamics of changing professional needs. The 70-20-10 model can help.
Business guidance – “the absolute must for a good DAP”
How can employees work confidently, in spite of digital changes? Stephan Hilbrandt, Product Manager at tts, answers ten questions to explain why click-by-click instructions aren’t enough.
User adoption – the success of an IT project stands or falls on acceptance
Many software or digitalization projects fail to meet their success metrics because they overlook a key aspect of their strategy - user adoption.