Well-trained employees still face situations where confidence depends on immediate access to the right guidance. Learn how credit unions can close the gap between training and execution.

In the new episode, Stephan Hilbrandt, Johannes Starke and Susanne Dube talk about the three user-generated Cs (content + curation + creation).

ALD’s car lease business requires new employees to come up to speed quickly. Its new platform promotes user adoption, increasing their confidence and productivity.

Formal training does very little to boost employee performance. A learning concept reflecting the Ebbinghaus forgetting curve and the “five moments of need” promises better results.

As a strategic internal partner, Human Resources can make a decisive contribution to business success. This is a clever approach that many companies have so far neglected.

Training needs to adapt to the dynamics of changing professional needs. The 70-20-10 model can help.