If a new software is not accepted by the users after go-live, even the best solution is of no use. Therefore, user adoption should be planned for at the very beginning of a project.
Ten tips - how to succeed in user adoption
How can employees work confidently, in spite of digital changes? Stephan Hilbrandt, Product Manager at tts, answers ten questions to explain why click-by-click instructions aren’t enough.
Business guidance – “the absolute must for a good DAP”
In the digital age, performance support is more important than ever. What do employees expect today and what makes a modern learning concept?
Digital performance support: The burning issue
Transformation projects rarely fail because of a lack of knowledge, but rather because of access. Read why centralized knowledge access is crucial during rollout.
A software rollout requires more than just documentation
As numerous as articles on the topic of the digital workplace are, it remains unclear what it is. Is it a process for workplace optimization? Or just the ideal digital workplace? High time for a clarification of terms.
Digital workplace – what you ought to know
Read in this article why digital formats will thrive and old practices will die out.
Digital – The New Normal