Glossary

An online community is where community members have discussions, ask questions, provide mutual assistance, and share ideas and experiences with each other.

An Open Space, similar to a BarCamp, is an open, large group event that takes place over two to three days and is shaped by the participants.

Pair programming is an agile software development technique in which two colleagues share a (remote) workstation and take turns working on a task.

Performance support is the term used to describe practices and tools that provide employees with efficient support in performing work processes.

A business game is a learning approach that presents scaled-down versions of realistic scenarios from day-to-day working life (either virtual or physical) and makes them tangible for learning groups.

A podcast is a series of audio or video posts that are made available online or on the intranet.

Classroom training is when one or more trainers meet up with a group of learners in person to discuss topics, learn about subject matter, and build skills.

The foundation for project-based learning is the learners being curious about and interested in the topic at hand.

Q&A sessions (which stands for “questions and answers”) provide a framework in which the learners in attendance can ask the subject matter experts or trainers questions or consult with each other.