Knowledge Transfer

Prozessdokumentation auf einem neuen Level: So gelingt Performance Support bei Deutsche Telekom Shared Services Europe (DTSE)

How performance support is working at Deutsche Telekom Shared Services Europe

The solution is designed to ensure that knowledge about company processes and the software used is available centrally for all employees.

March 11, 2021

5 min

Inspiration

Knowledge management – if companies knew what they knew

Knowledge is an important factor in the global marketplace. How well a company manages this valuable resource therefore plays a crucial role in determining its future success.

August 26, 2020

8 min

Performance Support bei Rewe – vom Büro-Arbeitsplatz bis in den Supermarkt

Best Practices

Performance support – from office workplace to the supermarket

In 2015, REWE Systems – the IT subsidiary of the REWE Group – decided to provide employees with a single point through which to digitally access knowledge about all IT applications.

April 09, 2020

5 min

Performance support as the centerpiece of a successful learning architecture

Best Practices

Performance support – the centerpiece of a successful learning architecture

Using state-of-the-art technology, Germany’s biggest discount store is developing a consolidated landscape of knowledge boasting customized learning materials and support tools.

February 05, 2020

6 min

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