A digital adoption platform (DAP) is a software solution that enables organizations to speed up and improve the rollout of digital technologies and processes.

COVID-19 triggered a great deal of reflection around workplace processes. All of a sudden, business leaders started to reconsider how, when, and where people work, learn, and communicate.

In the US education system, customized learning models are becoming increasingly popular—thanks in part to Bill Gates. Is the approach suitable for training employees?

Performance support is the term used to describe practices and tools that provide employees with efficient support in performing work processes.