The process of digitalizing public administration is like an obstacle course. Countless projects start off with a great deal of momentum and big hopes, only to falter sooner or later. Although technology makes a lot of things possible, the key question is – how can you achieve change among the people in the organization?
At Continental a new culture has been established during its digital transformation journey. Harald Schirmer, Manager Digital Transformation and Change, explains how this affects learning within the organization.