Immersive empathy describes an approach in which learners are immersed in the reality of the life of a particular group in order to explore that group’s wishes and needs, to understand problems from the user’s perspective, or to become familiar with users’ backgrounds and motives.
A conference is a gathering of people, usually from an interest or professional group, for the purpose of exchanging ideas or addressing group or industry-specific issues.
LEGO® SERIOUS PLAY® (LSP®) is a creative approach that supports communication and problem-solving processes in groups through using LEGO® bricks to build models.