Immersive empathy
Immersive empathy describes an approach in which learners are immersed in the reality of the life of a particular group in order to explore that group’s wishes and needs, to understand problems from the user’s perspective, or to become familiar with users’ backgrounds and motives.
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Learning Design Cards
January 27, 2023

For example, an airline’s service team can travel through all of the stops on a flight in a wheelchair to replicate some of the challenges faced by travelers with limited mobility and better identify potential barriers.
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Learning Design Cards