Immersive empathy
Immersive empathy describes an approach in which learners are immersed in the reality of the life of a particular group in order to explore that group’s wishes and needs, to understand problems from the user’s perspective, or to become familiar with users’ backgrounds and motives.
January 27, 2023
tts we empower people
For example, an airline’s service team can travel through all of the stops on a flight in a wheelchair to replicate some of the challenges faced by travelers with limited mobility and better identify potential barriers.
Further information will follow.
