ALD’s car lease business requires new employees to come up to speed quickly. Its new platform promotes user adoption, increasing their confidence and productivity.
Single-platform onboarding support for fast user adoption
The advantages of the e-record can only be exploited if the software is operated correctly. User adoption through assistance directly in the work process helps.
Making e-records work – user adoption as the key to success
Knowledge is an important factor in the global marketplace. How well a company manages this valuable resource therefore plays a crucial role in determining its future success.
Knowledge management – if companies knew what they knew
By using the tt performance suite, DB Systel not only aims to increase efficiency, but also to significantly improve user satisfaction.
Greatly reducing the workload using performance support
Transformation requires systematic development of the organization. Although there are large numbers of change projects, only a few of them prove successful. Why is this?
Change management – a must-have under pressure to adapt
