Performance support is one of the most important topics when it comes to the efficient support of employees. But what does performance support mean?

Using state-of-the-art technology, Germany’s biggest discount store is developing a consolidated landscape of knowledge boasting customized learning materials and support tools.

In the digital age, performance support is more important than ever. What do employees expect today and what makes a modern learning concept?

In 2015, REWE Systems – the IT subsidiary of the REWE Group – decided to provide employees with a single point through which to digitally access knowledge about all IT applications.

Working from home has become a daily reality for many people. The focus is now not only on finding creative solutions for cooperation during the crisis, but also on self-reliance and responsible use of business-critical applications.

By using the tt performance suite, DB Systel not only aims to increase efficiency, but also to significantly improve user satisfaction.

Thanks to knowledge assets that can be accessed anytime and anywhere, doctors and practitioners receive support right in the moment of need.

More than 230000 employees in 61 countries and a growing number of IT applications. How can the potential of its software be exploited while taking strain off the helpdesk?