Glossary

A learning circle sees several learners come together to support each other in achieving a shared or individual learning goal.

Lunch roulette is the term used to describe a face-to-face or virtual meeting – usually for lunch – between two employees who have never met before or have only met briefly.

A mentoring program sees in-house experts (mentors) support inexperienced employees (mentees).

A microblog is a shorter form of the normal blog.

MOOC stands for “massive open online course.” Traditional MOOCs are open to thousands of learners at a time, free of charge, and are offered via online learning platforms.

An online community is where community members have discussions, ask questions, provide mutual assistance, and share ideas and experiences with each other.

An Open Space, similar to a BarCamp, is an open, large group event that takes place over two to three days and is shaped by the participants.

Pair programming is an agile software development technique in which two colleagues share a (remote) workstation and take turns working on a task.

Performance support is the term used to describe practices and tools that provide employees with efficient support in performing work processes.