Glossary

An explainer video is a short video (often animated, but sometimes also live action) that provides short, concise explanations of learning content and complex relationships using language, moving images, and music.

Expert debriefing is a method used to ensure a company does not lose the personal knowledge that an employee has built up if the respective employee leaves the company.

A fishbowl is a form of dialog that can be used to discuss controversial topics within a large group in a way that allows everyone in the group to contribute.

A flipped classroom is a combination of learners preparing content on a topic in their own time and classroom training in which they discuss the content together and apply the knowledge they have built up.

A Frequently Asked Questions (FAQ) document lists the questions that are most often asked about a topic and provides short text answers.

A gallery walk is used to present the work results of several learning groups.

Geocaching is a particular type of treasure hunt.

A hackathon is a mostly 24-hour event format for solving work-related problems or designing new products quickly and in a concentrated way.

Immersive empathy describes an approach in which learners are immersed in the reality of the life of a particular group in order to explore that group’s wishes and needs, to understand problems from the user’s perspective, or to become familiar with users’ backgrounds and motives.