Glossary

A design sprint is a time-constrained format used to analyze problems and generate ideas as to how to solve them.

A Domain of One’s Own (DoOO) is a separate space on the Internet that the owner can design as they wish, for example, as a website, blog, or wiki.

360° feedback is a method through which employees receive feedback on their performance, skills, and development opportunities.

Electronic performance support is the digital rendition of performance support. It is supported by an electronic performance support system (EPSS) or a digital adoption platform (DAP).

An explainer video is a short video (often animated, but sometimes also live action) that provides short, concise explanations of learning content and complex relationships using language, moving images, and music.

Expert debriefing is a method used to ensure a company does not lose the personal knowledge that an employee has built up if the respective employee leaves the company.

A fishbowl is a form of dialog that can be used to discuss controversial topics within a large group in a way that allows everyone in the group to contribute.

A flipped classroom is a combination of learners preparing content on a topic in their own time and classroom training in which they discuss the content together and apply the knowledge they have built up.

A Frequently Asked Questions (FAQ) document lists the questions that are most often asked about a topic and provides short text answers.