Knowledge Management & HR

Human Experience Management (HXM): Here, the employee counts as a human being, not as a resource.

HXM – where employees are human beings, not resources

There’s a new buzzword doing the rounds – human experience management (HXM). But what exactly is it? And how is it different to the concept of human capital management (HCM)?

April 08, 2021

4 min

Implementierungsprojekt oder Rapid Deployment Solution? Schnellboot oder Großtanker?

Inspiration

Implementation project or rapid deployment solution? A helpful guide.

Rapid deployment solutions (RDS) reduce implementation risks, accelerate the pace of innovation and promise a go-live in a matter of weeks. But are they suited to every company?

April 08, 2021

6 min

Bringing brick and mortar into the digital age

Experience

Redefining retail success

As online retailers continue to establish their presence in the marketplace, brick-and-mortar shops must find a solution to compete with the Amazons of this world.

March 23, 2021

1 min

Prozessdokumentation auf einem neuen Level: So gelingt Performance Support bei Deutsche Telekom Shared Services Europe (DTSE)

Best Practices

How performance support is working at Deutsche Telekom Shared Services Europe

The solution is designed to ensure that knowledge about company processes and the software used is available centrally for all employees.

March 11, 2021

5 min

Wie Evaluationen die Zufriedenheit der Mitarbeitenden weiter steigern können

Experience

How evaluations can enhance employee satisfaction

To ensure that staff evaluations become influencing factors for your staff, we will show you how in-year appraisals can be performance-enhancing.

February 18, 2021

7 min

Digital adoption: Training and performance support for employees are essential for a successful digital transformation.

Trends

The Digital Transformation Game Changer: Digital Adoption Solutions in 2021

Gartner has published its second paper on digital adoption solutions. The conclusion? Digital adoption solutions remain the missing piece in many digital transformations.

April 01, 2021

4 min

Inspiration

Why user adoption is so important to company success

What is user adoption and how does it differ from digital adoption? Learn more about the success factor for implementation projects in your company.

January 13, 2021

6 min

Performance Support bei der Wacker Chemie AG

Best Practices

Dos & Don’ts – performance support at Wacker Chemie AG

Viola Schoek, Head of Enterprise Learning, reports in an interview on how Performance Support is implemented in practice at Wacker Chemie AG.

December 18, 2020

60 min

Inspiration

Digital adoption – going digital starts with the workforce

A company’s digital transformation hinges on the acceptance and active support of all affected staff members – a phenomenon known as “digital adoption”. But what exactly does that mean?

December 17, 2020

7 min

Inspiration

Employee experience – the X-factor in the workplace

Things are bad for employee motivation. That's why more and more HR professionals are charting a course toward human experience management (HXM). Rightly so?

December 09, 2020

8 min

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